Returns Policy

Access Your Life Ltd is committed to providing you with access to trustworthy second-hand medical equipment, all of which is explained in this policy.

 A returns policy is not applicable for all items, products, devices or equipment that have been purchased based on Access Your Life’s recommendation or advice. This is because:

1 - Access Your Life’s website does not permit transactions relating to the purchase of items, products, devices or equipment.

• Instead, we provide information, links and resources that will direct users onto one of our trusted business partners, where you can purchase said item, product, device or equipment via the third-party website or shop.
• Therefore, you must refer to the returns policy listed on our business partners website and/or contact the company directly if you have any questions or concerns.

2 - Access Your Life also facilitates the sale of preloved medical equipment, by connecting potential buyers with corresponding sellers.

• Meaning the seller is responsible for managing and completing the sale of their preloved medical equipment, including the creation and implementation of a returns policy.

3 - Please see our Terms of Use, Privacy Policy, Product Liability Document and Third-Party Policy for more information on our company obligations, along with the obligations for all sellers advertising on this website.