Terms Of Use

WELCOME TO ACCESS YOUR LIFE

By accessing www.accessyourlife.co.uk and its related websites, services, applications, or tools (collectively referred to as “AYL “) you are agreeing to the following terms, including those available by hyperlink, which are designed to ensure that AYL is accessible to everyone. AYL is provided to you by:

 Access Your Life Limited

Address - Office 1 Ladysden Farm, Winchet Hill, Goudhurst, Kent, TN17 1JX, United Kingdom

Registered - England & Wales

Number - 11180827

These Terms of Use constitute a legally binding agreement between you and Access Your Life Limited and are effective as of 1st February 2021 for current users, and upon acceptance for new users. You accept these Terms of Use by clicking the “Create Account” button when creating an AYL account; by submitting a “Review Form”; by submitting an “Equipment Request Form”; by selling/buying equipment via the “Preloved” page. Or by accessing or using the AYL websites, services, applications, and tools, including posting an ad; or as otherwise indicated on a specific site, service, application, or tool.

AYL GOODY BAGS AT NAIDEX:

AYL will be giving out exclusive goody bags at Naidex 2021 to the first 250 people, which not only visit stand L23, but also fills out one of our equipment review forms. Along with their company details and marketing materials, each company associated with this opportunity has either provided guests with a discount code, small gift, or larger gift for our associated prize draw.

Please Note - Without completing an online or in-person review form, guests will not receive a free goody bag or be entered into our associated prize draw. Guests must also enter valid contact information to ensure the AYL team can easily notify each of the winner’s post event.

By completing one of our review forms you are agreeing to the following statements:

• AYL will be sharing my review on their website, whereas all personal information is stored in accordance with their Privacy Policy.
• AYL will be sending me one email after both the event and prize draw are closed. Allowing me to receive follow up promotions, marketing materials and competitions from the associated companies.
• AYL will be adding my email to their mailing lists, which I can unsubscribe from at any time by contacting this email contact@accessyourlife.co.uk and listing UNSUBSCRIBE in the email subject.

CHILD SAFETY AT NAIDEX:

The contents of each goody bag are not suitable for people under the age of 3 and could be considered a choking hazard, so parenting supervision will be necessary for all children and people with severe learning disabilities who are entitled to a free goody bag. The following items will be included where possible, however, recipients must understand that AYL cannot guarantee everyone will receive their preferred token item, coloured bag, or sweetie flavour.

• Flyers From A Collection Of Trusted Companies
• Select Discount Coupons
• Vinyl Stickers
• Meru Zip Pull
• AYL Pen
• Small Haribo Sweet Packet

Please Note – Pin Wheels will also be given out to children and adults with sensory seeking disorders and disabilities; however, this cannot happen without parental, guardian, or carer consent. Making the parent, guardian, or carer responsible for evaluating the safety of the item, monitoring small loose parts, and avoiding choking.

AVAILABLE GOODY BAG PRIZES AT NAIDEX:

• All prize winners will be announced on Friday 1st October 2021 by 23:59 GMT.
• All winners will be selected via a random number generator. Meaning the number associated with a review is based on the order in which AYL received it.
• Once informed, all winners will have seven days to claim their randomly selected prize.
• Failure to do so will lead to the item being entered back into the prize draw.
• Prizes will then be redrawn until all are claimed.
• Only one prize per person can be won. But in the event of a winner multiple prizes because of completing multiple review forms, they will be given the option to choose which prize they would like to receive.

AYL TREASURE HUNT AT NAIDEX:

To enter the Treasure Hunt and be in with the chance of winning one of the following prizes (£250 Gift card, £150 Gift card, £100 Hamper), you must fulfil and agree to the following criteria.

• To visit all 11 participating stands at Naidex 2021.
• Identify the hidden clues within each stand.
• Complete the participation form either by accessing a virtual copy via QR code or asking an AYL team member for a physical version.
• Enter personal details to ensure you can easily be contacted should you successfully win a prize.
• Submit participation form via the AYL website, or by posting it into one of the AYL ballot boxes located around the event.
• Only one submission per person is permitted.

By completing one of our Treasure Hunt participation forms you are agreeing to the following statements:

• AYL will be storing my personal information in accordance with their Privacy Policy.
• AYL will be sending me one email one-month post event. Allowing me to receive follow up promotions, marketing materials and competitions from the participating exhibitors.
• AYL will be adding my email to their mailing lists, which I can unsubscribe from at any time by contacting this email contact@accessyourlife.co.uk and listing UNSUBSCRIBE in the email subject.

AVAILABLE TREASURE HUNT PRIZES AT NAIDEX:

• All prize winners will be announced on Friday 1st October 2021 by 23:59 GMT.
• All winners will be selected via a random number generator. Meaning the number associated with a Treasure Hunt form is based on the order in which AYL received it.
• Once informed, all winners will have seven days to claim their randomly selected prize.
• Failure to do so will lead to the item being entered back into the prize draw.
• Prizes will then be redrawn until all are claimed.

OTHER AYL FORMS AT NAIDEX:

When giving your details to a member of the AYL team for the purpose of signing up to their Grant Assistance Scheme or Wheelchair Request Service, you are agreeing to the following statements:

• AYL will be storing my personal information in accordance with their Privacy Policy.
• AYL will be contacting me via my preferred communication method to discuss how their support schemes could help me.
• AYL may contact me again, but only for purpose of my required AYL service.
• AYL will be adding my email to their mailing lists, which I can unsubscribe from at any time by contacting this email contact@accessyourlife.co.uk and listing UNSUBSCRIBE in the email subject.

USING ACCESS YOUR LIFE:

As a condition of your use of Access Your Life, you must not:

• Violate any laws.
• Violate the posting pulse.
• Post any threatening, abusive, defamatory, obscene, or indecent material.
• Post or otherwise communicate any false or misleading material or message of any kind.
• Infringe any third-party right.
• Distribute spam, chain letters, or promote pyramid schemes.
• Distribute viruses or any other technologies that may harm AYL or the interests or property of AYL users.
• Impose or contribute to imposing an unreasonable load on our infrastructure or interfere with the proper working of AYL.
• Copy, modify, or distribute any other person’s content without their consent.
• Use any robot spider, scraper, or other automated means to access AYL and collect content for any purpose without our express written permission.
• Harvest or otherwise collect information about others, including email addresses, without their consent.
• Copy, modify or distribute rights or content from the AYL site, services, applications, or tools or AYL ‘s copyrights and trademarks.
• Harvest or otherwise collect information about users, including email addresses, without their consent.
• Bypass measures used to prevent or restrict access to AYL.
• Sell any counterfeit items or otherwise infringe the copyright, trademark, or other rights of third parties.

You are solely responsible for all information that you submit to AYL and any consequences that may result from your post. We reserve the right at our discretion to refuse or delete content that we believe is inappropriate or breaches the above terms. We also reserve the right at our discretion to restrict a user’s usage of AYL, either temporarily or permanently, or refuse a user’s registration. If we believe that you are breaching these Terms of Use in any way and/or behaving suspiciously on the AYL websites, services, applications, or tools, we may, at our discretion, inform other AYL users that have been in contact with you and recommend that they exercise caution.

ABUSING ACCESS YOUR LIFE:

AYL strives to keep the websites, services, applications, and tools working properly, as well as ensuring our content is safe and appropriate. Please report any problems, offensive content, and policy breach to us using the reporting system.

Without limiting other remedies, we may issue warnings, limit, or terminate our service, remove hosted content, and take technical and legal steps to keep users off AYL. We would only do so if we thought that they are creating problems, infringing the rights of third parties, or acting inconsistently with the letter or spirit of our policies (including without limitation, circumventing temporary or permanent suspensions, harassing the AYL employees or other users). However, whether we decide to take any of these steps, remove hosted content or keep a user off AYL, we do not have any obligation to monitor the information transmitted or stored on our sites, services, applications, and tools. We do not accept any liability for unauthorised or unlawful content on AYL or the use of AYL by users.

FEES & SERVICES:

Using AYL is free to access, however, we may charge you too for a particular service. If the service you use incurs a fee, you’ll be able to review and accept the terms and conditions that will be disclosed at the time. Our fees are quoted in Pounds Sterling (£), and we may change them from time to time.

We’ll notify you of changes to our fee policy by posting such changes on the AYL website. We may choose to temporarily change our fees for promotional events or new services, but these changes are only effective when we announce the promotional event or new service.

You are responsible for paying the AYL fees when they’re due. If you don’t, without prejudice to any other right or remedy we may be entitled to limit your ability to use the services, under these Terms of Use or by law. If your payment method fails or your account is past due, we may collect fees owed using other collection mechanisms.

You acknowledge that your ads may be deleted from the AYL sites, services, applications, or tools if we believe these Terms of Use, including our Posting Rules, are being breached, either directly or indirectly. In some cases, if you have paid a fee to display an ad, you may be entitled to a refund of such a fee. However, we reserve the right not to refund the AYL users for any fees paid through the use of our sites, services, applications, and tools in the following cases:

• If you breach, in our opinion, these Terms of Use, which include without limitation of the Posting Rules.
• If your ads went like with exposure of the AYL sites, services, applications, or tools, even for a limited time and they benefitted from the service associated with the paid fee.
• If you post duplicate ads as defined in our rules, regarding duplicate ads policy.
• If we believe that your ads are in a significantly wrong category.
• Please note that the above list is not exhaustive.

DUPLICATE AD POLICY:

All adverts posted must be unique. Unique means that your advert is substantially different from each other. You should only post an Advert on the AYL Website for a product or service you’re offering. You may place duplicate adverts on different pages of the AYL website, however, you will be charged for the space on each page on which you choose to advertise.

DUPLICATE LISTING POLICY:

To ensure buyers see a wide variety of options from a variety of sellers, we don’t allow more than one fixed price listing of an identical item at the same time, from the same seller.

CONTENT:

AYL contains content from us, you, and other users. AYL is protected by copyright laws and international treaties. The content displayed on or via AYL is protected as a collective work and/or compilation, according to copyright laws and international conventions. You agree not to copy, distribute, or modify content from AYL without our written consent. You may not disassemble or decompile, reverse engineer, or otherwise attempt to discover any source code contained in AYL. Without limiting the foregoing, you agree not to reproduce, copy, sell, resell, or exploit for any purpose any aspect of AYL (other than your own content).

When providing us with content, you grant us and represent that you have the right to grant us, a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise all copyright, publicity, trademarks, design, and database. As well as intellectual property rights to that content, in any media whether now known or to be discovered in the future and on all other sites, services, applications, and tools that are part of the AYL community. For example, the AYL Website or other upcoming websites we own such as Pimp My Wheels. Also, you waive all moral rights you have in the content to the fullest extent permitted by law.

AYL may at times use third-party data suppliers to supplement the information you have provided in an ad. This could include descriptions, product specifications, and other content. You may use such information solely in connection with your AYL advert, during the time your ad is on the AYL website. The information provided may be subject to copyright, trademark, and/or other protections. You agree not to remove any such protected information and/or create any derivative works based on the content (other than by including them in your ads). This permission is subject to modification or revocation at any time at AYL ‘s sole discretion.

You may not have the opportunity to review all the supplemental data before posting an advert. AYL is not responsible for the accuracy of any third-party supplied supplemental data. You continue to be responsible for ensuring that your adverts are accurate, do not include misleading information, and fully comply with these Terms of Use, as well as all AYL policies. If you notice inaccuracies in this data after your advert appears on the site, please get in touch with us.

INFRINGEMENT:

Do not post content that infringes the rights of third parties. This includes, but is not limited to, content that infringes on intellectual property rights such as copyright, design, and trademark. For example - offering counterfeit items for sale. Many products are offered on AYL, by private individuals in the UK and occasionally worldwide. Entitled parties, in particular owners of copyright, trademark rights, or other rights can report any advertisement, which may infringe on their rights, and submit a request for such advertisement to be removed. If a legal representative of the entitled party reports this to us in the correct manner, products infringing on the intellectual property rights will be removed by AYL.

REPORTING AN INFRINGEMENT:

To participate in the Notice of Infringement Programme, you only need to complete a Notice of Infringement Form linked ‘HERE’, to report advertisements, which may infringe on your property rights. The information requested in the Notice of Infringement Form ensures that the parties reporting these objects are either the entitled party or their officially authorised representative. This information must also enable AYL to identify the advertisement to be removed. Once we have received your correctly completed Notice of Infringement Form, you can simply send later reports to AYL via the e-mail address provided at the bottom of this page.

NOTE: This form can only be used by the lawful owners of the relevant intellectual property rights. The “Notice of Infringement” is intended to enable rights owners to ensure that products offered by AYL users do not infringe their copyright, trademark rights, or other intellectual property rights.

LIABILITY:  

Nothing in these terms shall limit our liability for fraudulent misrepresentation, or death, or personal injury resulting from our negligence or the negligence of our agents or employees. You agree not to hold us responsible for things other users post or do. We do not review users’ postings and are not involved in the actual transactions between users.

As most of the content on AYL comes from other users, we do not guarantee the accuracy of postings or user communications or the quality, safety, or legality of what’s offered.

In no event do we accept liability of any description for the posting of any unlawful, threatening, abusive, defamatory, obscene, or indecent information, or material of any kind, which violates or infringes upon the rights of any other person. This includes without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offence, give rise to civil liability, or otherwise violate any applicable law.

You acknowledge that we cannot guarantee continuous, error-free, or secure access to our services or that defects in the service will be corrected. While we will use reasonable efforts to maintain an uninterrupted service, we cannot guarantee this, and we do not give any promises or warranties (whether express or implied) about the operation and availability of our sites, services, applications, or tools.

Accordingly, to the extent legally permitted we expressly disclaim all warranties, representations, and conditions, express or implied, including those of quality, merchantability, merchantable quality, durability, fitness for a particular purpose, and those arising by statute. We are not liable for any loss, whether of money (including profit), goodwill, or reputation, or any special, indirect, or consequential damages arising out of your use of, or inability to use AYL, even if you advise us or we could reasonably foresee the possibility of any such damage occurring.

Some jurisdictions do not allow the disclaimer of warranties or exclusion of damages, so such disclaimers and exclusions may not apply to you. Despite the previous paragraph, if we are found to be liable, our liability to you or any third party (whether in contract, tort, negligence, strict liability in tort, by statute or otherwise) is limited to the greater of (a) the total fees you pay to us in the 12 months before to the action giving rise to liability and (b) 100 Pounds Sterling.

RELEASE:

If you have a dispute with one or more AYL users, you release us (and our employee’s volunteers, Directors, investors, and business partners) from all claims, demands, and damages (actual and consequential) of every kind and nature, known or unknown, arising out of or in any way connected with such disputes.

THIRD-PARTY RIGHTS:

A person who is not a party to this Agreement has no right under the Contracts (Rights of Third Parties) Act 1999, to enforce any term of this User Agreement. However, this does not affect any right or remedy of a third party specified in this Agreement, or which exists or is available apart from that Act. Please read our ‘Third Party Policy’ for more information.

PERSONAL INFORMATION:

By using AYL, you agree to the collection, transfer, storage, and use of your personal information by AYL on servers located in the United Kingdom. You also agree to receive marketing communications from us unless you tell us that you prefer not to receive such communications. Please read our ‘Privacy Policy' for more information.

GRANT ASSISTANCE SCHEME:

All data and personal information recorded as part of the Grant Assistance Scheme form and related correspondence will be recorded following AYL’s Privacy Policy.

Your personal information will only ever be accessed by a limited number of AYL employees and vetted volunteers. Your personal information will only be shared with third parties that can provide you with the requested product or service. So, by agreeing to these terms and conditions you are permitting us to share any necessary personal information with relevant third parties. It is also our procedural policy that where possible, all AYL representatives helping to provide such services, let you know when and where your information is being shared.

By agreeing to these terms and conditions you are confirming that you have read and understood all the following statements:

• By accessing this service, you are not guaranteed to be successful in receiving financial funding, despite completing grant application forms.
• This service is simply there to guide you, offer advice, and provide you with the best chance of successfully receiving one or multiple funding grants.
• All application templates are based around cases where applicants have previously succeeded in acquiring funding grants for AYL audience members, with some receiving multiple funding grants towards the same product.
• All internal lists are not guaranteed to hold information on every funding stream available to you. So, you are advised to do your own supporting research. This is because Charities/ Organisations are constantly changing their application criteria, sometimes without public announcement. Meaning AYL can only update internal lists where possible.
• The cost of your chose tiered services is not refundable and must be paid upfront and is. However, if your funding application is approved, our trusted partners have kindly offered to deduct the cost of this service from your final product bill where possible. Essentially allowing you to utilise this scheme free of charge!
• You can upgrade from Tier 1 to Tier 2 if required at any point, you simply must pay the upgrade fee of £50 to AYL.
• The time assigned to both Tier 1 or Tier 2 can be used to work on one or multiple applications at one time.
• Additional support hours can be purchased at the rate of £20 per hour, which again is non-refundable and must be paid directly to AYL. However, we cannot guarantee that any of these additional payments can be recouped beyond the point of purchase from an AYL Partner.
• AYL can assist with the creation and management of Crowdfunding pages. However, we are not able to promote your individual pages on any of its official platforms.

By submitting information via our Grant Assistance Scheme form, you are confirming that you have read and understood all the terms and conditions listed within this document. Because of this, your form should not be submitted if you do not understand any part of this document. So please get in touch in the most suitable and accessible way, so a member of the AYL can answer and explain any questions you have.

RESOLUTION OF DISPUTES:

If a dispute arises between you and AYL, we strongly encourage you to first contact us directly to seek a resolution by contacting us via the address at the bottom of this page. Alternatively, you can go to the ‘Contact’ page on our website. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.

GENERAL:

These terms and the other policies posted on AYL constitute the entire agreement between AYL and you superseding any prior agreements. No agency, partnership, joint venture, employee-employer, or franchiser-franchisee relationship is intended or created by this Agreement.

This Agreement shall be governed and construed in all respects by the laws of England and Wales. You agree that the courts of England and Wales must resolve any claim or dispute you may have against AYL LIMITED. You and AYL both agree to submit to the exclusive jurisdiction of the English Courts; for claims falling within the jurisdiction of a County Court, you and AYL both agree to submit to the jurisdiction of the County Court of Wandsworth.

If we don’t enforce any particular provision, we are not waiving our right to do so later. If a court strikes down any of these terms, the remaining terms will survive. We may automatically assign this agreement at our sole discretion per the notice provision below. Except for notices relating to illegal or infringing content, your notices to us must be sent by registered mail to the address listed at the top of this policy. We will send notices to you via the email address you provide, or by registered mail. Notices sent by registered mail will be deemed received five days following the date of mailing.

We may update this agreement at any time, with updates taking effect when you next post or 30 days after we post the updated policy on the AYL website, whichever is sooner. No other amendment to this agreement will be effective unless made in writing, signed by users, and by us.

MOBILE DEVICE TERMS:

If you’re accessing AYL Services from a mobile device using an AYL Smart Phone Application, the following terms and conditions apply to you in addition to the applicable Mobile Privacy and Legal Notice or End User License Agreement, as the case may be. Your use of the Application confirms your agreement to these Terms of Use.

APPLICATION USE:

AYL grants you the right to use the Application only for your personal use. You must comply with all applicable laws and third-party terms of agreement when using the Application. For example - your wireless data service agreement. The Application may not contain the same functionality available on the Access Your Life website. Your download and use of the Application is at your discretion and risk, and you are solely responsible for any damages to your hardware device(s) or loss of data that results from the download or use of the Application.

INTELLECTUAL PROPERTY – APPLICATIONS:

AYL owns or is the licensee to, all rights, title, and interest in and to its Applications, including all rights, copyright, trade secret, trademark, and all other proprietary rights, including all applications, renewals, extensions, and restorations thereof. You will not modify, adapt, translate, prepare derivative works from, decompile, reverse-engineer, disassemble, or otherwise attempt to derive source code from any Application and you will not remove, obscure, or alter AYL ‘s copyright notice, trademarks, or other proprietary rights notices affixed to, contained within, or accessed in conjunction with or by any AYL Application.

ADDITIONAL TERMS:

Additional terms and conditions that apply to you based on the mobile device the Application is installed on:

iOS – Apple:

• These Terms of Use are an agreement between you and AYL, and not with Apple. Apple is not responsible for the Application and the content thereof.
• AYL grants you the right to use the Application only on an iOS Product that you own or control and as permitted by the Usage Rules outlined in the App Store Terms of Service.
• Apple has no obligation whatsoever to furnish any maintenance and support services concerning the Application.
• Apple is not responsible for the investigation, defence, settlement, and discharge of any third-party intellectual property infringement claim.
• Apple is not responsible for addressing any claims by you or any third party relating to the Application or your possession and/or use of the Application, including but not limited to: (a) product liability claims; (b) any claim that the Application fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection or similar legislation.
• In the event of any failure of the Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if applicable, for the Application to you; and to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever for the Application.
• Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms of Use, and, upon your acceptance, Apple as a third-party beneficiary thereof will have the right (and will be deemed to have accepted the right) to enforce these Terms of Use against you.

Windows – Microsoft:

• These Terms of Use are an agreement between you and AYL, not Microsoft. The terms of use and privacy policies of Microsoft and, where applicable, the network operators that provide billing services for the Windows Phone Marketplace do not apply to your use of the Application.
• You may install and use one (1) copy of the Application on up to five (5) devices you own or control and which are affiliated with the Windows Live ID associated with your Windows Marketplace account. You may not install or use a copy of the Application on a device you do not own or control.
• Microsoft, your device manufacturer, and (if applicable) your wireless carrier is not responsible for providing support services for the Application.
• Microsoft, the wireless carriers over whose network the Application is distributed (if applicable), and each of their respective affiliates and suppliers (collectively, “Disclaiming Distributors”) give no express warranty, guarantee, or conditions under or concerning the Application. To the extent permitted under your local laws, the Disclaiming Distributors exclude any implied warranties or conditions, including those of merchantability, fitness for a particular purpose, and non-infringement.
• You, and not the Disclaiming Distributors, bear the risk of using the Application (even if the Disclaiming Distributors have been advised of the possibility of damages to you). You may have additional consumer rights under your local laws that these Terms of Use cannot change.
• To the extent not prohibited by law, you will not seek to recover any consequential, lost profit, special, indirect, or incidental damages from any Disclaiming Distributor.

Please send any comments, questions, or requests regarding this policy to the email address below, alternately please give us a call!